Home improvement company owners are increasingly looking at ways to diversify and add a quality service to their portfolio of products and services, which is why Roof Assured by Sarnafil has seen a significant increase in the number of companies wanting to join its approved installer network.
Before approval onto the network, installers must participate in the four day Sarnafil Roof Assured Installer Training Programme held at the Roofing Academy at Sika’s head office in Welwyn Garden City.
The course is conducted by one of the Sika Roofing Field Technicians and is designed to ensure that the installer understands the requirements when it comes to working with a Sika Roof Assured roofing system.
Maurice Curtis, Field Technician and Roof Assured Trainer said:
The four day intensive training course is very thorough and, as well as practical installation training, gives a good insight into the company and its products. We want installers to go away with installation skills in different systems. Roofing is strongly governed and I always say to them that the application has to be right. Take your time and take no shortcuts is my mantra!
Installers come from a variety of business backgrounds and it’s a great opportunity to offer a premium product that’s well known to Architects and be part of a global company that is an attractive business proposition.
Differentiating themselves ‘from the cowboys’, standing out from the competition and pride in delivering a prestigious product and service becomes increasingly important in a cluttered marketplace.
The training course is really just the beginning of their relationship with Roof Assured. We give installers the peace of mind that they are not sent off to work alone- there is a whole team of very experienced Field Technicians always at the end of the phone or willing to go to site.
Roof Assured operates an approved installer card certification scheme which means that installers have their cards renewed every two years. Field Technicians accompany new installers on their initial projects offering them support and advice and then spot checks are made regularly.
Richard Lawton, Sika Sarnafil, Regional Sales Manager adds:
Our approved installer network is a crucial part of our offer to homeowners. We know the product and the company has great credentials but homeowners more than anything want to know that their roof is being installed by a professional. A roof is often a once in a lifetime spend so customers want it done well. It’s their reassurance, their peace of mind.